Shipping policy

At Urban Poise Collective, we aim to make your shopping experience seamless by ensuring timely and reliable delivery within the United States.

Order Processing

  • Orders are processed within 2–5 business days (Monday–Friday, excluding holidays).
  • Once your order has been processed, you will receive a confirmation email with tracking details.

Shipping Times

  • Standard Shipping (U.S.): 7–15 business days
  • Delivery times may vary slightly based on your location and carrier service.

Please note: these are estimated delivery times. Delays may occur due to weather, carrier issues, or seasonal demand.

Shipping Costs

  • Shipping costs are calculated at checkout and depend on the order size and delivery address.
  • We occasionally offer free shipping promotions, so be sure to sign up for our newsletter for updates.

Order Tracking

When your order ships, you will receive an email with a tracking number so you can follow your package’s journey to your doorstep.

Lost or Damaged Packages

  • If your order is lost or arrives damaged, please contact us at Pressurethreadsllc@gmail.com within 7 days of delivery.
  • We will assist you with a replacement or refund where applicable.